It is your responsibility to read all information and statements related to any product on the Tianbao Travel Ordering Platform, including but not limited to: product price, itinerary details, departure locations, tour details, pre-trip information, cancellation and refund policy and other information related to the product. By placing your order, we will assume that you have carefully read, fully understood and fully agree to all of the above information relating to the product.
When you place an order, please ensure that you leave correct and unobstructed contact information, including but not limited to cell phone, telephone, email, etc.. If the trip information is not communicated to you in time due to missing contact information, or failing to check messages and emails in time, or not responding to emails sent to you by us, Tianbao Travel Ordering will not be held responsible for any costs or liabilities incurred as a result.
You should choose the destination activity products within the scope of your own risk control and be responsible for your own safety; if you participate in the destination activity products with risk (including but not limited to: snorkeling, surfing, rafting and other water activities as well as horseback riding, rock climbing, mountaineering and other high-risk activities) or suffer from a medical condition that is not suitable for Travel and Tourism (including but not limited to: malignant tumors, cardiovascular disease, hypertension, respiratory disease, epilepsy, pregnancy, mental illness, physical disability, diabetes, infectious diseases, chronic disease health impairment), must go to the medical institution before booking their own physical examination to ensure that their own physical conditions to be able to complete the activities of the project. Tianbao is not responsible for any personal accidents or adverse consequences caused by this. You must be 18 years old or above. If you are under 18 years old, you may participate in the program with a parent or legal guardian. Some hotels require customers to be 21 years of age or older to CHECK IN individually, which will be noted in the Travel tour requirements.

• In the event of special circumstances beyond our control (such as transportation delays, acts of God, wars, coups, bad weather, typhoons, earthquakes, tsunamis, loss of documents, strikes, etc.), the additional expenses or losses incurred will not be related to this website, and the customer shall not be allowed to use this as an excuse to request for refunds or make any compensation.
• The terms and conditions of all hotel or transportation ticket products are subject to the final announcement of the relevant hotels and agents.
• In case of special circumstances, this website reserves the right to make changes to the tour itinerary to ensure the safety and comfort of the tour participants.
• Tianbao Travel Online Mall reserves the right to disqualify any member from joining a tour group, the fees paid will not be refunded, and all actions taken by the member after leaving the tour group will not be related to our company.