Accessibility & Feedback

2026-03-26

Accessibility & Feedback

We are committed to providing accessible service and welcome feedback to improve accessibility for all.

  • Accessibility Plan

    Learn more about our commitment to accessibility and compliance with AODA, including our policies and service standards.

  • Accessibility Compliance Report

    View our official accessibility compliance report submitted to the Government of Ontario.

  • Feedback Process

    Learn how to submit accessibility feedback through email, phone, webform, or mail.

  • Service Animal Policy

    Learn about our policy for welcoming clients accompanied by service animals.

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